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Crm Software

We are a leading Service Provider of crm & lead generation & management software from Kolkata, India.
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CRM & Lead Generation & Management Software

CRM & Lead Generation & Management Software
 
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Approx. Rs 1,000 / Unit
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Service Details:
ApplicationWeb
Location/CityPan India
Buisness TypeEcommerce, Service Industry, Realstate, Manufacturing, Retail, Travel
Project Duration1 year
Customisationyes
Functional AreaDigital Marketing
Application/UsageWindows
System VersionWeb Based
Software VersionCustomizable
Budget10000
Installation Service NeededYes

All in one Buseness Module in 5th cycle.

1. Marekting Module (Business Promotion)

·      Advance Sms Marketing with Auto Responce tracker Auto call connected

·      Emails ( open,View,tracker)

·      Voice Ad

·      Google Ad (according targeted location within 1 km redius,customer segment, behavior,age,gender,choice of interest generate analytical report)

·      Visibility Program (Digital Ads helps business market their products and services through Google. Though there are various ways in which you can get leads through Digital ads include Search network, Display marketing, Video Marketing etc. The search network ads are displayed whenever a user searches for something in Google. Social media Platform )

·      Shchedule campaign event base campaign,Reminder,Wishes

·      Landing Pages ( Audio video Promotion)

·      Webform ( Survey,capturing data)

·      Feed back form with star rating and comments 

2. Lead Enquiry capturing and management Module ( Sales crm with Vertual call Center)

·      Manage all leads and enquiry automaticallyalso manually update status and remark and follow up and assign to any internal agent

·      Data segmentation accoding customer history

·      Unlimited Crm Data Field Customization

·      update customer profile with photograph 

3. IVR ( vertual number with incoming and outgoing)

·      A virtual telephone number (also known as DID Number) has no physical phone line associated with it. Think of them as phone numbers with intelligence that can be used to manage calls the way you want to. Usually, the simplest way that businesses use a hosted number in India is to route incoming customer calls. When a customer calls a business, they play an IVR greeting, ask them who they would like to speak to and forward their calls to the right agents based on the customer’s inputs.

 

4. Ticket Management

·       Customer online support. 

Improve customer retention and brand image

A fit-for-purpose ticketing system, along with best-practice processes. 

Save time and money

Downtime is money. IT professionals waste less time on unnecessary manual processes, freeing up valuable time for more important work. 

Get better support, happier customers

By systematically capturing tickets and categorizing them correctly, a ticketing system allows for proper management of incidents leading to quicker resolution times. 

 

5. Report  ( All Input output analytical report reminder ) or can be seen Graphically userwise/adminwise


Additional Information:
  • Delivery Time: 1 day
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Find UsPradip Bhattacharya (CEO) Infonet Services
124, Shri Aurobindo Sarani, Shobhabazar, Kolkata - 700006, West Bengal, India
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